What is Kibeti Tap & Go?
Kibeti Tap & Go is a complete Mobile Point of Sale solution that enables merchants to easily and securely accept card and mobile payments. The solution includes a chip and pin card reader and a feature rich mobile app to track and manage your business.
Who can use Kibeti Tap & Go?
Merchants of all sizes and industry verticals can apply this easy to use and affordable card acceptance solution. Small businesses such as retail stores, supermarkets & grocery stores, pharmacies, courier services and even home delivery businesses will find this solution a great complement to their businesses. Large businesses like hotels & restaurants, retail chains, spas & saloons etc. can also use Kibeti Tap & Go for their card and mobile payment needs.
How do I download the Kibeti Tap & Go app?
The Kibeti Tap & Go app can be downloaded from the Google Play store.
Which phones does Kibeti Tap & Go app work on?
Kibeti Tap & Go app is available on iOS and Android platforms. Your smartphone’s operating system version must be 2.3.3 (Gingerbread) or above.
What should I do in case I forget my password?
Security is our utmost priority. To give you an alternate secure way to login when you forget your login password we have provided this feature. To login using OTP:
● Click on the Forgot Password in Login Page in self-service portal
● Enter the username or mobile number (Registered Mobile)
● OTP (One Time Password) will be sent to mobile number and to the mail id of the user
● Enter the OTP Verification Code and click on submit option
● Enter new password and confirm the password and click submit
● Login with your username and the new password
● Password for Kibeti Tap & Go also gets reset and new password should be used to login in App
What happens if I clear the app data on my phone/tablet?
This will have no impact as all your information is stored on our secure servers. The app automatically syncs all data on your phone/tablet with the secure servers.
What happens to the data, if my smartphone is lost or gets damaged?
There is no need to worry, as your data is safe even if your smartphone is lost or damaged as the data is synchronized with FinTech Africa’s secure servers. You can access all the data, once the app is installed in another smartphone and you login with your credentials.
How secure is Kibeti Tap & Go app?
Sensitive data is at no time stored on mobile devices or card reader. Kibeti Tap & Go is approved by EMV (Europay, MasterCard, VISA) and adheres to the requirements on “Payments card Industry Data Security Standards” for processing card data. Our entire system is hosted in PCI certified server environment with 24/7 surveillance.